We at Rivanna are always looking for ways to make things as easy as possible for our clients. We’re implementing a few changes to our website that will hopefully improve your experience and make things as quick and seamless as possible.
First, the Rivanna Review has a new home! To give us more freedom and ease in posting and sharing on our blog, we’re moving it to our own domain (rivannadesigns.com). Everything else remains the same – it just now lives at the easy-to-remember http://www.rivannadesigns.com/blog. Please take care to update your bookmarks or RSS/blog feeds to be sure you stay up to date!
Secondly, starting today, we’ve added a new feature to our website that will make every step of the ordering process easier – live chat! From our contact us page, you can access it by clicking on the “Live Chat” graphic. If someone is available to chat, you’ll be asked to provide your name and question and will be directed to the appropriate department. If no one is online to chat at the moment, you have the option of leaving a message for someone to answer as soon as possible (usually the next business day). With this new feature, you can get your questions answered instantly by a Rivanna representative – no need to wait for an email! If you have questions about our products or services, or just don’t know where to begin, we’re happy to help. Try it out today and please let us know what you think.
We hope these changes make your experience on our site a little better (and more fun!) and we welcome your feedback.
