Author Archive for Crystal

Refer Rivanna

One of the most gratifying aspects of our work at Rivanna is that we routinely get new business referrals from the people who purchase our awards and the honorees who receive them.  These referrals have enabled us to build our business, and stay in business, for more than a decade.  To all of you who have “put the word out” and recommended our eco-friendly awards and gifts to your colleagues, friends, and families, we extend our most heartfelt thanks.  We couldn’t do it without you!

Refer Rivanna image

And because we can’t do it without you, we are thrilled today to announce the launch of Refer Rivanna, a program that enables you to help us, us to thank you, and all of us to help people create better lives for themselves and their families.  Refer Rivanna works in partnership with Kiva, a non-profit organization with a mission to connect people through lending to alleviate poverty. Leveraging the internet and a worldwide network of microfinance institutions, Kiva lets individuals lend as little as $25 to help create opportunity around the world.

Here’s how it works:

1)     You help us by referring a colleague, friend, or family member to Rivanna.

2)     When that colleague or friend makes his or her first purchase of $75 from us, we email you a $25 Kiva card.

3)     You lend the $25 to the entrepreneur of your choice in Kiva’s network.

4)     The entrepreneur pays you back.

5)     You lend the $25 to another entrepreneur in Kiva’s network.

6)     The second entrepreneur pays you back.

7)     You keep on lending that same $25, or more (if you refer more friends and colleagues to Rivanna), for as long as you like, or $25 is automatically donated to Kiva after one year.

When you make your loan, we invite you to join our Rivanna Lending Team so that we can track our lending progress.  If you prefer, you can use your Kiva card to start your own lending team and throw us a challenge!  Gretchen Wirth, our VP of Sales, is our Team Captain, so we’re poised for some friendly competition.  If you have any questions, do not hesitate to contact us.

Please check out Kiva to learn more about their lending system and the inspiring work of the hundreds of thousands of entrepreneurs who have received, and paid back, Kiva loans.   Then, for additional inspiration, watch this astounding video:

We hope that you will participate in Refer Rivanna.  You’ll be helping us, and we’ll be able to thank you in a way that reflects our values and yours.  Together, we’ll be helping entrepreneurs all over the globe.  You can get started in a few simple steps.  We appreciate your assistance, thank you once again for your past support, and look forward to your referrals!

President Obama’s “anti-swag” executive order: A letter to our Stakeholders

When Rivanna became a Virginia Benefit Corporation on July 1, 2011, we made a legal commitment to consider the interests of not only our shareholders, but other stakeholders, including coworkers, clients, suppliers, community, and the local and global environment.  With that commitment in mind, this letter to our stakeholders addresses President Obama’s recent Executive Order Promoting Efficient Spending or “anti-swag” order.

Dear Rivanna Stakeholders:

President Obama’s Executive Order (EO) Promoting Efficient Spending dated November 9, 2011 mandates a 20% reduction in certain federal expenditures by FY2013.  Of particular interest to Rivanna Stakeholders is Section 7: “Extraneous Promotional Items.  Agencies should limit the purchase of promotional items (e.g., plaques, clothing, and commemorative items), in particular where they are not cost-effective.”

While we do not make clothing or general promotional items, Rivanna has been making plaques and awards for the federal government since 2002.  We currently hold Federal Supply Schedule Contract GS-07F-9259S (Schedule 078).  This EO affects our business.  What does this mean for our stakeholders?

For the local and global environment, this could be good news.  As anyone who has ever attended a trade show with agency exhibitors can attest, there is an alarming amount of promotional material or “swag” distributed by the federal government.  Many promotional products are made offshore, so government purchasers have little insight, if any, into who makes these products, how they are made, and at what social and environmental costs.  Furthermore, many of these products, including a good portion of down-cycled, so-called “eco” products, cannot be recycled.  If this 20% reduction in expenses means that the government actually buys less, it could amount to a sizeable reduction of non-recyclable solid waste in our landfills.

Of course, if federal agencies instead opt to purchase even lower-cost swag (if that is possible) and put more pressure on suppliers to look offshore for the cheapest possible goods, we could have a greater environmental problem.  As they say, “cheap is not green.”  Let’s hope that clear thinking prevails here and that current efforts to green the federal supply chain are strengthened, and not undermined, by this EO.

With respect to our work at Rivanna and our own environmental impacts, we will make every effort to respond to the needs of our federal clients.  At the same time, we will not succumb to price pressure that forces us to source materials of dubious origin or otherwise compromise our commitment to the environment.  This has been our standard operating procedure for over a decade, and this EO will not change that.

To our federal government clients: you have supported our business for many years and we hope to continue our work with you.  When you need products that we can supply, we’ll do our best to help you meet your reduced budgets without sacrificing our shared commitment to quality, environment, and community.   Like most other contractors who make products in the U.S. and pay a living wage, we cannot absorb 20% price reductions and keep our lights on.  I’d rather you buy less of what we make, at a fair price, so that we can afford to do business with you. If the intent of this EO is to ensure that your agencies become more thoughtful stewards of taxpayers’ dollars, then hopefully we’ll be able to find some common ground.

To our non-federal clients, bankers, creditors, suppliers, neighbors, friends, families, and fans: we anticipated tighter federal budgets and have been diversifying our client base over the past few years. We appreciate your support and, as always, welcome your referrals!

To our Rivanna Team: I understand if you’re a little taken aback by seeing the plaques we design and manufacture with love and care lumped in with “extraneous promotional items” or worse yet, “swag.”  My first response when I read the EO was, “Ouch, Mr. President!” After all, our plaques are made from FSC-certified and recycled materials.  We design and make them in Virginia. Our mission is to create jobs for recently-arrived refugees and others who need them most.  We’re a Virginia Benefit Corporation and a Certified B Corp.  We’re committed (and, by choice, now legally bound) to transparency.  For ten years, we have been working diligently to make beautiful products and provide great service to the federal government and all of our clients.  Haven’t we earned the right, to get worked up about this?

Maybe.  But here’s the thing:  we don’t get it both ways.  If we want this economy to thrive again and we want the government to cut spending, improve efficiency, and be a more thoughtful steward of our tax dollars, we don’t get to object when federal budget cuts jeopardize one of our own sources of revenue.   If we want a cleaner planet, we need to support initiatives that put us on that path, even when those initiatives do not serve our immediate economic interest.

So, let’s breathe deep and maybe take a few hours to watch Annie Leonard’s The Story of Stuff or David Redmon’s Mardi-Gras: Made in China. Then let’s get back to work.  Let’s keep designing and making products in this country, and let’s make them better.  Let’s provide better service.  Let’s innovate to keep our products attractive and affordable.  Let’s be better environmental stewards and community partners.  Let’s continue to compete for federal contracts and provide better overall value for taxpayers’ dollars.  We’re a B Corp.  B is for better.

First Hire

Most of us remember where we were on September 11, 2001. The tragic events of that day left us with poignant memories of the first news we heard, the first images we saw, the first phone calls we made to loved ones and friends. For me, there were other firsts. That morning, I made my first hire at my new business, Rivanna Natural Designs. Coworker #1 was an environmental studies major who enthusiastically embraced my vision (somewhat radical at the time) of a small business that could make a difference in our community and be a friend to the environment. She and I met at a local coffee shop and, when I left our meeting, I was elated!  This thoughtful, articulate young woman was perfect for Rivanna. I couldn’t wait for her to start.

Since there was no furniture in the space I had just leased on Allied Street (where we still are today), I returned to my home office to map out a plan for our first week of work together. The phone was ringing as I walked through the door. A friend of mine was crying. She told me to turn on the TV. I tuned in just in time to see the south tower fall.

Almost a decade later, the pain of that day still overwhelms me. I remember, too, the collective fear and overwhelming uncertainty that hung over us all. We didn’t know what would happen that evening, or the next day. We didn’t know how to think about our future.

I certainly didn’t know how to think about the future of Rivanna Natural Designs. I had never owned a business before. The company had been incorporated for 72 days. Our 3-year lease was 11 days old. We didn’t have any products. We didn’t have any clients. After months of meticulous research and planning, I suddenly had absolutely no idea what would happen next or what I should do next. As I stood in line for hours waiting to donate blood, I thought it was probably best to forget about the whole venture.

But, that very morning, I had met an extraordinary young woman and offered her a job. Her name was Danae Marshall. We had been together, talking about our dreams for a better world and sharing our ideas to make that happen, while the world outside was shattering in ways we could not have imagined.  I had seen a brighter, better future in her young eyes and a determination on her part to make that future a reality. Come what may, I knew my future would be brighter because of her.

And so, that next Monday, Danae and I went to work at Rivanna. We painted our space, sourced environmentally-friendly materials, researched options for equipment, talked about products. We started with less gusto than we had anticipated but more resolve than we had known we possessed. We got stronger, and Rivanna got stronger, every day.

DanaeDanae lives in Europe now, following her dreams of making the world a better place. She has graciously agreed to be a contributor on our blog, and we’re grateful for this opportunity to share with her and learn from her. Rivanna’s success is due in no small part to Danae’s contributions over the years. She is, in fact, responsible for our very existence. Danae, we are grateful always. Welcome back!