When we confirm your order, we'll send you the email address for our Creative Services team. Please add that email to your address book.
Once we receive your graphic and text files, we'll prepare master artwork for you. If you are ordering more than one type of award, we'll prepare a master layout for each award type. When the master artwork is complete, we'll email the file to you in Adobe PDF format (download Adobe® Reader®).
Once you have reviewed your master artwork, please email your approval as soon as possible or let us know if you need changes. We'll make the changes and send the revised master back to you for approval. We cannot prepare individual award proofs until you approve your master artwork.
Once you have approved your master artwork, we’ll email you individual award proofs in Adobe PDF format (download Adobe® Reader®). Please keep in mind that we will be copying and pasting from the original text you sent us. If you've got it right, we've got it right.
Please keep in mind that our delivery time is 2 weeks after you approve your award proofs.